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 PERSOMA Management, Inc. > Portfolio > Professional presentations
- “Managing Difficult Conversations” a three ½ day workshop series for the Comprehensive Service Alliance, January 2002
- “Managing Difficult Conversations”, PA Community Providers Association annual convention, October 2001
- “For the Love of the Game: Passion, Energy & Commitment – Critical Deliverables for the CEO”, PA Community Providers Association annual convention, October 2001
- “How Improved Communication Skills Can Increase Guest Satisfaction, Reduce Conflict, and Increase Profit,” Presentation for the Pennsylvania Restaurant Association, March 1999.
- “Assessing Employee Job Performance in the Workplace,” Presentation for the Pittsburgh Chapter of the Employee Assistance Professionals Association,” February 1998.
- “Maximize Performance Outcome,” Presentation for SMC Council’s High Performance Training Institute, November 1998.
- “Group Practice Models in Healthcare,” Panel Moderator for Seminar sponsored by Alpern, Rosenthal & Co., May 1998.
- “Conflict Resolution,” Presentation for the Pittsburgh Chapter of Management Professionals in Healthcare, April 1998.
- “Is Executive Coaching For You?,” Presentation for the Employee Assistance Professionals Association National Conference, November 1997.
- “Dealing with Difficult People,” Presentation for the Family Law Division, Allegheny County Bar Association, November 1997.
- “Is Executive Coaching For You?,” Workshop presentation for the Pennsylvania Psychological Association Annual Conference, June 1997.
- “Executive Coaching,” Presentation for the Professional Seminar Class, Counseling Psychology Program, University of Pittsburgh, January 1996.
- “Resolving Conflict in the Workplace,” Presentation for the Pennsylvania Restaurant Association, June 1995.
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