PERSOMA Management, Inc. > Non-profit organizations > Innovative Conversation Techniques Training

Innovative Conversational Techniques For Effective Workplace Communication Training

• The ability of people to understand each other is a complex, ongoing subject.
• Effective communication among people in the workplace improves productivity and positively impacts the bottom line - Work gets done correctly and in a timely fashion without having to review and clarify several times.
• Think about how often progress is slowed because of conflict, conflict avoidance or because of other communication.
• In the non-profit world, there are many who are trained in the helping professions. Their sensitivity to others can be a liability in a management role where the message that needs to be communicated is not always a pleasant one.
• Communication difficulties are a common concern in every work setting, regardless of the nature of the work culture.

We offer three training components that we believe are core aspects of this concern:

• How to Have a Difficult Conversation
• How to Communicate with Difficult People
• Win -Win Conflict Resolution

We customize programs to meet your organizations needs and budget:

• Offered as separate trainings or as a package.
• Customized to suit the amount of available time and investment.
• Multi-session packages to promote case discussion and group interactive participation.
• Follow up coaching to reinforce the implementation of the learning.

The relationship with your supervisor is known to be the single most important correlate of employee retention.